When projects involve intricate carving, clay modeling is a valuable tool for ensuring our expectations are always met.
Meeting customer expectations is the top priority and oftentimes when projects become intricate, extra steps can be helpful. In some cases, clay modeling is a valuable tool for ensuring customers receive the best end product possible, without any surprises.
Since this process is not used for most monuments, the first step requires evaluation and involves all parties agreeing that a clay model is the best approach. Concept sketches are then created to get a general idea of the direction of the project. In this specific case, a family friend drew the sketch to communicate the concept. From there, we provide a full color drawing to depict to the retailer and the customer how lettering will fit and what the end carvings are going to look like.
Many changes are made during this step to ensure complete transparency and accuracy. To meet timing expectations, the concept proofing process may be simultaneous to coordination with clay artists so the artists can hit the ground running on 3D models once everything is approved.
After a model is completed it is once again presented to the family to ensure no final adjustments are needed before it is sent to carvers for production. The modeling process can add 7-10 days to length of an order - but the benefits far outweigh the additional time required.
Overall, having a hands on approach and visual presentations with numerous steps of approval is key to ensuring all parties are satisfied. More importantly, the ability to have the family work with us so closely helps construct the perfect monument to celebrate the life of their loved one and can help to provide comfort in a difficult time.